All services are online

As of July 04, 2:34 AM BST

Services

Chatbot Gateway

Channel Gateway

Livechat Gateway

Microsoft Teams

Microsoft Teams Webhook

Slack

Ingestion

Previous incidents

4 Jul 2025

No incidents reported.

3 Jul 2025

No incidents reported.

2 Jul 2025

No incidents reported.

1 Jul 2025

No incidents reported.

30 Jun 2025

Chatbot Gateway, Channel Gateway, and 5 other services are down

Chatbot Gateway and Channel Gateway went down.

Urgent Maintenance

Production server is down at the moment due to misconfiguration. ETA 3 hours

29 Jun 2025

No incidents reported.

28 Jun 2025

No incidents reported.