All services are online

As of July 01, 4:36 AM BST

Services

Chatbot Gateway

Channel Gateway

Livechat Gateway

Microsoft Teams

Microsoft Teams Webhook

Slack

Ingestion

Previous incidents

1 Jul 2025

No incidents reported.

30 Jun 2025

Chatbot Gateway, Channel Gateway, and 5 other services are down

Chatbot Gateway and Channel Gateway went down.

Urgent Maintenance

Production server is down at the moment due to misconfiguration. ETA 3 hours

29 Jun 2025

No incidents reported.

28 Jun 2025

No incidents reported.

27 Jun 2025

No incidents reported.

26 Jun 2025

No incidents reported.

25 Jun 2025

No incidents reported.